Returns & Exchanges

At DEMI+CO, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy, we offer a 28-day return period for a full refund or exchange on all unworn items.

1

Initiate Your Return

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship to DEMI+CO

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or post office.

4

Quality Check and Refund

Once our team receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing